It is a priority of Escrow London together with DataSpace to ensure that all data entrusted to its care is secure, robust and auditable. To this end for all our services we have a custom built Data Centre located at our Northwich site which is accessed via biometric control, is dual power supplied, has generator back up and is environmentally controlled.
The Data Centre has been specified to incorporate a Disaster Recovery infrastructure including a remote replication site, firewall protection and a secure SSL connection to allow clients online access to the proprietary FileLive Escrow management system.
The server environment has been designed with a structure of VMWare clusters and Dell Equalogic SANs on the same security parameters as required by highly sensitive organisations such as the police force.
Benefits of the Data Centre
- Data back up to a remote secondary onsite Data Centre every 15 minutes
- In the event of a unit failure the back up server will seamlessly come online
- The remote Data Centre has an independent power supply
- Full re-routing capability from the main Data Centre to the remote Data Centre
Our Data Centres are installed with dual power, which operate over separate power supplies. If one power supply is compromised the secondary back-up supply will provide continuity of power.
The Data Centres operate with twin leased lines providing a redundant supply during an outage to one connection. The dual power and leased line connectivity reduces the risk of any downtime through sufficient back-up contingencies.
UPS (Uninterruptable Power Supplies) are also used extensively throughout to ensure further protection to systems in the event of a full scale power outage.
We maintain our own secure media vaults in our state of the art facility that are designed according to BS4783-8:1994, the British Standard for the Storage and Transportation of Media Devices.
Changes to temperature and relative humidity in the environment used for storage of removable media can be detrimental to the data.
Our media Vault is environmentally controlled, in line with the recommendations within PD5454:2012. Air temperature is monitored and maintained between 16 and 20 Celsius and relative humidity (RH) between 40 and 60 RH. The environmental system is of a modular design, which is equipped with an alarm response if the environmental parameters are breached.
A VESDA (Very Early Smoke Detection Apparatus) system is installed in our facility which constantly analyses the air quality. The Smoke detection alarms are linked to the emergency services with priority one response.
Our media vault is located within a proprietary onsite highly secure facility. Its construction is fully reinforced with steel door access that is equipped with biometric keypad entry, coupled with CCTV monitoring of the access area. Entry to the vault is restricted to authorised personnel only, with details of individual access logged.
The site and media vault are equipped with the following:
- Internal and external digital CCTV recording systems
- Electronic fob and Passcode entry access to access points
- Direct link to 24 hour external monitoring station
- Palisade fencing encapsulating the site
- Environmentally maintained facilities
- Restricted Access
- Site located in a low crime area
- Site not located on a flood plain or underneath a flight path