What is Software Escrow?

Software escrow is a three party agreement between a software developer (the depositor), the end user (beneficiary) and the Escrow Agent. The objective of a software escrow agreement is to provide comfort to the end user that if the software developer is unable or unwilling to support the software, the code can be released to them.

The agreement outlines the responsibilities of all the parties and includes the pre-defined release conditions.

What are these release conditions?

If a release condition occurs, the beneficiary can apply to the escrow agent to release the software code. The depositor has the opportunity to dispute such a release condition and if necessary, the dispute may be moved to arbitration.

What Type of Agreement Do You Need ?

We offer a range of free template agreements which provide a good starting position to negotiate a fair software escrow agreement.

Download
Download
Download

What Is the Software Escrow Deposit?

Depositing data is a critical component of the software escrow agreement. As a leading global vendor of software escrow services, we understand that the process needs to be simple and secure.

We offer our clients two methods to deposit data with us.

Physical Deposit

This requires the developer to copy the software code and associated documents to a physical media such as a USB hard disk or flash drive. The files should be zipped and encrypted with a password. The disk must then be sent to our facility to be barcoded and deposited into our physical media vault.

Online Deposit

We provide all our customers with a client to securely upload their files via FTPS to our servers. All the data is encrypted using 256 bit level encryption. The servers are located within our own private secure data centre facility.

Management

At Escrow London, we believe that all our clients’ data should always be up to date. To support this, we provide a free online portal that allows our clients to simply manage all their escrow agreements in one place.

The system allows our clients’  to view:

  • Dashboard with a summary overview of all agreements in place and a red light / green light indicator to signal if all deposits are up to date.
  • Scanned agreements for each software escrow in place.
  • Supporting documentation for each software escrow deposit including verification reports and deposit forms.

Types of Clients

Escrow London has a full understanding of the different client types that require software escrow solutions. We are not just a service provider, we are your partner and will work with you to support your needs and your transactions at whatever level.

Why do lawyers have confidence in Escrow London?

Escrow London understands that a lawyers’ time is valuable and efficiency is key to keeping their clients satisfied.

Escrow London will provide your clients with exceptional service and high level security to ensure their data and IP is always protected. We will always ensure that we have a speedy turnaround, usually same day service when reviewing agreements.

We have a number of template agreements to suit most software escrow situations. We understand that agreements need to be amended to suit clients’ needs and we have a reputation of being very flexible with revisions to agreements.

What Confidence Assurance We Provide

  • High Level Security – Your clients’ source code is their “crown jewels”. You want to be sure that they are always protected.
  • Pro-Active Deposits – We ensure that updates of code occur according to the original expectations of both the depositor and the beneficiary.
  • Speedy Turnaround – We ensure that all our agreements are reviewed quickly usually providing same day turnaround.
  • Template Agreements – We have a wide array of free template agreements available for free.

Why do software developers have confidence in Escrow London?

Escrow London understands that your source code is your “crown jewels” and it should be protected accordingly. For all our clients’ we ensure the highest level of information security and data protection. We are developer focused and understand the pain of developers in negotiating software license agreements. We ensure that the process of implementing a software escrow agreement with us will be simple and efficient.

We offer multi beneficiary agreements that allow you to always be covered when your clients’ request for you to place your code into escrow.

What Confidence Assurance We Provide

  • High Level Security – Your source code is their “crown jewels”. You want to be sure that it’s always protected.
  • Simple Agreements – We provide a range of free template agreements for every type of escrow requirement.
  • Professional Service – We understand that you are very busy and that your time is valuable. The service we provide is efficient and pleasant.

Why do end users have confidence in Escrow London?

Escrow London understands that your software escrow agreement only has value if the source code is up to date and accurate. We have a pro-active approach to deposits. We ensure that the developer deposits their code with us according to your expectations. If the deposits are not made by the developer, we proactively follow up with them to receive a deposit. We keep you in the loop if anything looks problematic.

What Confidence Assurance We Provide

  • Pro-Active Deposits – We ensure that updates of code occur according to the original expectations of both the depositor and the beneficiary.
  • Simple Agreements – We provide a range of free template agreements for every type of escrow requirement.
  • Verification Services – We provide a range of verification and testing services to ensure that the deposited code is accurate and usable.

Send us a Message

If you have any questions and would like to send us a message then you can use the form here. Simply fill in your details and somebody will be in touch with you.

  • This field is for validation purposes and should be left unchanged.